Privacy Policy
Sally Jo Privacy Policy
Last Updated: 06/26/2025
Cindur, Inc. (“we”, “us”, "Cindur", or “Sally Jo”) provides digital marketing tools, including but not limited to email, SMS messages, MMS messages, customer relationship management (“CRM”), form and website page building tools, and customized marketing services to businesses, nonprofits, and other organizations. Our platform helps clients communicate with their own customers across multiple digital channels and understand how those customers respond to our clients’ content.
This Privacy Policy explains how Sally Jo and its related entities collect, use, and disclose information from website visitors and our current and prospective clients (“clients” or “you”) when using our services. Sally Jo understands that that data — including email addresses, messages, and campaign activity — belongs to the client. As a service provider, we process data solely based on the customer’s instructions and our Terms of Service. For the purposes of this Privacy Policy, “personal information” means information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with an identifiable individual.
This Privacy Policy does not apply where we process personal information as a data processor or service provider as a third party. When we act as a third party, the privacy policy of our clients who use our services applies instead of this Privacy Policy.
We may update this Privacy Policy from time to time. Changes will be posted here with a new effective date.
Sources of Personal Data
We may collect personal data about you from the following categories of sources:
Directly from you - You agree that we may collect information when you create an account, use our services, fill out online forms, or otherwise communicate with us.
Cookies and tracking technologies - How we handle cookies and tracking technologies is discussed in a later section in this Privacy Policy.
Internal affiliates - We may receive information from internal affiliates, service providers, and other tools we use to operate and manage our business.
Third parties - We may collect information from third-party data providers, business and marketing partners, analytics services, ad networks, ad agencies, advertisers, and from publicly available sources or licensed data.
Social media and content platforms - We may collect information if you access our services through a third-party login or interact with us on social media or content platforms.
Information We Collect from You
When you visit our website or app, interact with our platform, register for an account, or purchase services, we collect personal information to further our legitimate business purposes.
Personal Information Category Example Identifiers Name, address, phone number, email address, job title, employer name, and other similar identifiers; information you give consent or provide to us to see when interacting with us.
Commercial Information Information relating to your purchase and use of our services, such as type of service package.
Financial Information Payment information that you provide to us when you purchase our services.
Network Information IP address, browser type and version, type of device you use, operating system version, and device identifier, geographic location, and other information regarding your interaction with our website, application, or advertisements.
Online Tracking Tools Web browser cookies, web beacons, pixels, and other similar technologies.
Communications and Interactions Information that you may provide during your telephone conversations with us, which we may monitor or record, or in other forms of communication such as email, short message services and/or multimedia services and virtual chatbots and the third party technology used to operate the chatbots.
Surveys Surveys completed by you for our research purposes.
How We Use Your Information
We use the information we collect to provide, maintain and improve our services, and any other lawful purpose. We use your data to provide you with insights to maximize your benefit from using our platform.
We may also use the information we collect for legitimate business purposes, including but not limited to:
Support your access and use of our services, process transactions, and transfer to you information regarding to any transaction conducted with us;
Deliver to you technical notices, updates, security alerts, and support and administrative messages;
Respond to your questions, comments, and requests and provide customer service;
Send information that, in our opinion, will be of interest to you;
Monitor and analyze activities related to our services;
Detect security incidents and safeguard against malicious or illegal activity;
Identify and repair technical errors impairing the platform’s functionality;
Detect, prevent, and investigate fraudulent transactions and other illegal activities;
Perform research & development for the platform’s technical advancement;
Personalize our services and provide advertisements, features, and content that aligns with your interests;
Comply with all applicable legal and financial obligations; and
Perform activities to ensure or improve the quality and safety of a service owned or produced by us.
Sharing and Disclosure
WE DO NOT SELL YOUR PERSONAL INFORMATION. We may share your information with service providers including but not limited to cloud hosting platforms, payment processors, and SMS gateways to support our operations. We may also share data with third-party tools integrated into our platform, comply with legal obligations or enforce our rights, and disclose information in connection with a business transaction such as a merger, acquisition, or asset sale. In the event of a business transaction or sale your personal information will be transfered to the new owner.
Your Rights and Options
As a client, you are allowed to update or delete your account information at any time by logging into your account or contacting a Sally Jo tech support specialist.
You may request to have your account paused or canceled. Upon cancelling your account, we reserve the right to immediately delete your account data. We may also retain your information or any lawful purpose.
You may opt out of marketing emails by using the unsubscribe link provided in those messages. You can also manage your cookie preferences through your browser settings. If you wish to access, correct, or delete any of your personal information, you can do so by contacting us directly. You may also deactivate your account at any time.
User Account Data
We retain your information as long as needed for business purposes or to comply with legal obligations. You may request deletion of your account and data at any time.
Cookies
Cookies are small text files stored on your web browser when you visit certain websites. We use cookies to remember user preferences, see which pages people visit, show ads that match user interests, check how well ads are doing, and help improve the website experience. While you can reject or remove cookies from your web browser, doing so could hinder the availability and functionality of our services.
Promotional Communications
We send promotional communications to share updates, offers, and information about our products or services. You may opt out of receiving promotional emails from us by clicking the "unsubscribe" link at the bottom of any email sent by us, or by contacting a Sally Jo tech support specialist. If you opt out, we may still send you emails about your account or ongoinging business services.
Third Parties Messaging Service
We will not share your customer’s opt-in to an SMS short code campaign with a third party for purposes unrelated to supporting your customers in connection with that campaign. We may share your customer’s data with third parties that help us provide the messaging service, including, but not limited to, platform providers, phone companies, and other vendors who assist us in the delivery of text messages.
Additional Disclosures
We may disclose the data to our affiliates. If we do so, their use and disclosure of your customer’s data will be subject to this Privacy Policy.
Security
We use technical and organizational safeguards, aligned with industry standards, to protect the personal information we hold from unauthorized access, misuse, loss, alteration, or disclosure. No method of transmission over the internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.
Contact Us
If you have any questions about this Privacy Policy, contact us at support@sallyjo.com.
We don’t have a direct relationship with the individuals or business entities our clients contact. If you're an individual contacted by one of our clients and want to manage your personal information, please reach out to them directly. Sally Jo doesn’t control how our clients collect or use data on their end.