Last Updated: August 18, 2025
Any capitalized terms used but not defined in this Privacy Policy shall have the meanings assigned to them in the Sally Jo Terms of Service.
Sally Jo provides, in addition to customized marketing services, digital marketing tools, including email, SMS messages, MMS messages, customer relationship management ("CRM"), form building, and website page building tools for businesses, nonprofits, and other organizations. Our platform helps clients communicate with their customers across multiple digital channels and understand how their customers communicate. This Privacy Policy forms part of the Terms of Service and incorporates all defined terms therein.
The Sally Jo Privacy Policy ("Privacy Policy") explains how we collect, use, and disclose information from our website visitors, current clients, and prospective clients ("clients" or "you") in connection with our Services. This Privacy Policy applies to individuals who interact with us directly. When we process data on behalf of our business clients relating to their customers, that processing is governed by the client’s privacy policy. We acknowledge that data, including email addresses, messages, and campaign activity, is owned and controlled by the client. As a service provider, we process data solely in accordance with client instructions, Terms of Service, and Privacy Policy.
For the purposes of this Privacy Policy, personal information means information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with an identifiable individual. This Privacy Policy does not apply where we process personal information as a data processor or service provider on behalf of a third party. When we act as a third party, the privacy policy of our clients who use our Services applies instead of this Privacy Policy.
We reserve the right to update this Privacy Policy periodically. Changes will be posted here with a new effective date.
We may collect personal information about you from the following categories of sources:
When you visit our website or app, interact with our platform, register for an account, or purchase and use our Services, we collect your personal information to further our legitimate business purposes. The information collected from you includes:
We use the information we collect to provide, maintain, and improve our Services, along with any other lawful purpose. We use your data to provide you with insights to maximize your benefit from using our platform.
We may also use the information we collect for any legitimate business purpose, including but not limited to the following:
WE DO NOT SELL OR RENT YOUR PERSONAL INFORMATION TO THIRD PARTIES.
We may share your information with service providers, including cloud hosting platforms, payment processors, and SMS gateways, to support our operations. We may also share data with third-party tools integrated into our platform, comply with legal obligations or enforce our rights, and disclose information in connection with a business transaction such as a merger, acquisition, or asset sale. In the event of a business transaction or sale, your personal information will be transferred to the new owner involved in the transaction or sale.
As a client, you are allowed to update or delete your account information at any time by logging into your account or contacting a tech support specialist.
You may request to have your account paused or canceled. Upon cancelling your account, we reserve the right to immediately delete your account data. We retain your information only as long as necessary to provide our Services, comply with legal obligations, resolve disputes, and enforce agreements.
You may opt out of marketing emails by using the unsubscribe link provided in those messages. You can also manage your cookie preferences through your browser settings. If you wish to access, correct, or delete any of your personal information, you can do so by contacting us directly. You may also deactivate your account at any time.
We retain your information for business purposes or to comply with legal obligations. Upon terminating your account, we may, at no legal obligation, immediately delete your personal information from our systems. You may request deletion of your account and data at any time.
Cookies are small text files stored on your web browser when you visit certain websites. We use cookies to remember user preferences, see which pages people visit, show ads that match user interests, check how well ads are doing, and help improve the website experience. While you can reject or remove cookies from your web browser, doing so could hinder the availability and functionality of our Services.
We send promotional communications to share updates, offers, and information about our products or Services. You may opt out of receiving promotional emails from us by clicking the "unsubscribe" link at the bottom of any email sent by us, or by contacting a tech support specialist. If you opt out, we may still send you emails about your account or ongoing business services.
We will not share your customers’ opt-in to an SMS short code campaign with a third-party for purposes unrelated to supporting your customers in connection with that campaign. We may share your customer’s data with any third-party that helps us provide the messaging service, including, but not limited to, platform providers, phone companies, and other vendors who assist us in the delivery of text messages.
Our Services are not directed to, and we do not knowingly collect personal information from, children under the age of 13. If we become aware that we have inadvertently collected personal information from a child without appropriate consent, we will delete it promptly. If you believe that a child has provided us with personal information in violation of this Privacy Policy, please contact us at support@sallyjo.com so we can take appropriate action.
We may disclose the data to our affiliates. If we do so, their use and disclosure of your customer’s data will be subject to this Privacy Policy.
We use technical and organizational safeguards, aligned with industry standards, to protect the personal information we hold from unauthorized access, misuse, loss, alteration, or disclosure. No method of transmission over the internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.
We do not have a direct relationship with the individuals or business entities our clients contact. If you are an individual contacted by one of our clients and want to manage your personal information, please reach out to them directly. We do not control how our clients collect or use data on their end.
If you have any questions about this Privacy Policy, contact us at support@sallyjo.com